When we deliver services and information through our website we want to make sure these are useful, reliable and easy to use. To make this happen, it sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. We cannot identify you personally using a cookie unless you have created an account.

These pieces of information are used to improve services for you through, for example:

• enabling the website to recognise your device so you don't have to give the same information multiple times during one task,
• measuring how many people are using online services so we can make sure that there is enough capacity to make them work efficiently, and look at ways we can make them easier to use.

You can find more information about the individual cookies below.

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Cookie Types

Essential Cookies

These essential cookies always need to be on because the website cannot function properly without them. They can only be disabled by changing your browser preferences. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

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Cookie

cp_Session

• Essential
• This Content Management System session cookie is a reference to you for the duration of your visit on the site. It enables us to secure our forms by checking that no one else is pretending to be you and it allows us to remember the items that you add to your shopping basket.
• This cookie only lasts as long as your visit.

cp_Remember

• Essential
• When you select "Use a cookie to remember this" the site sets a cookie to remember who you are. This might be, for example, when logging in to the site.
• This cookie will last for 30 days from when it is set. After, or if you deleted yourself, you will need to re-enter your details on your next visit.

Cookies Banner - cookies-notice, cookies_policy

• Essential
• These cookies store information about the cookies banner. It stores whether the banner has been shown to you, and what preferences have been saved by you.
• Duration:
  • cookies-notice. This cookie lasts for 365 days from when it is first set.
  • cookies_policy. This cookie lasts for 365 days from when it is last set.

Shopping Basket Cookies - basketID

• Functional
• This cookie is used to remember the items that you add to your shopping basket.
• This cookie lasts for 24 hours from when it is set.

YouTube Cookies - PREF, VISITOR_INFO1_LIVE, YSC

• Performance, Functional
• These cookies are set by www.youtube.com. We use YouTube's Privacy Enhanced mode to embed video on our site which means that YouTube won't store information unless you play the video. Please refer to Google's Privacy Policies & Principles for more information.
• Duration: PREF and VISITOR_INFO1_LIVE: up to 365 days; and YSC: expires when you close your browser.

X (formally Twitter) Cookies - guest_id, pid

• Performance, Functional
• These cookies are set by X, please refer to X's Privacy Policy for more information.
• This cookie can last up to 2 years.

Google Analytics Cookies - _ga, ga[container-id]

• Performance
• These Google Analytics cookies are used (if you allow them to be set) to collect information about how visitors use the site. We can view the anonymised data these cookies collect and use it to help us improve the site for our visitors. Google may also use information gathered by these cookies in line with its Privacy Policy & Principles.
• Duration: _ga: 2 years; ga[container-id]: 2 years.
• Google has produced a browser add-on which enables you to opt out of Google Analytics across all websites: tools.google.com/dlpage/gaoptout.

Google Translate - googtrans

• Performance, Functional
• A cookie that is set to remember your chosen page translation language when using the Google Translate functionality.
• This cookie expires when you close your browser or turn off Google Translate.

Google Analytics - advertising features

• This site also uses Google Analytics Advertising Features to provide information about who visits the site and what they look at. The information collected by these cookies cannot identify individuals.
• Within Advertising Features it is possible to implement Demographics and Interests reports to see a breakdown of age groups, gender and interest categories. More information about these can be found here: how Google determines demographic information and how Google determines interest reports.
• Google Analytics data can be stored for a period of 50 months (unless otherwise specified).

In-site Search Engine

We use Google's site search tool to enable our users to search within our websites for the information they need. This tool handles the indexing and searching of our site and does not pass any information to any third party, including Google.

Meta (Facebook) Pixel Cookies - _fbp, fr

• Performance, Functional
• These cookies are set by Meta Platforms to help measure the effectiveness of advertising and to deliver relevant ads on Facebook and Instagram. Please refer to Meta's Cookie Policy for more information.
• Duration: _fbp: 90 days; fr: 90 days.

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Opting Out

We do not share the information collected by the cookies with any third parties.

• You can choose which performance or functional cookies we can set by clicking on the button(s):
• Essential cookies Always On
• Performance cookies OFF
• Functional cookies OFF

Most web browsers allow some control of most cookies through the browser settings. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of this website.

To opt out of sharing cookies you can use the Google Analytics Opt-out Browser Add-on.

You can also disable cookies in your browser settings:

• Google Chrome
• Safari
• Edge
• Firefox

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org. To manage cookies on this website, Manage cookie preferences

Cookie Policy

We use ‘cookies' on our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site for our users.

What is a Cookie?

A cookie is a small text file containing letters and numbers that we store in your browser or on the hard drive of your computer.

Why do we use Cookies?

We use cookies for a number of reasons:

1. Essential and Functionality Cookies - these allow us to ensure that our site works properly for our users. For example: that the search functionality acts correctly; that your preferences are remembered across the site, and that you know you are logged in to your account as you move from page to page.
2. Performance Cookies - with these cookies we are able to record how you use our website and make sure we update it to be as useful as possible for our users. We are able to look at this data and analyse statistics such as how long people are spending on a particular page, how quickly they leave the site or which pages they most often view next. We also use the information to work out statistics on website use, the effectiveness of our adverts, resolving errors and testing the design of our website.
3. Tracking Cookies - sometimes we will allow trusted advertisers to place cookies on your computer when you visit our website. These cookies will be used by our carefully selected partners to help deliver relevant advertising to those who have previously visited our website. For example, if you visit our website and view a particular property, our advertising partners might then use that information to present you with adverts while on other internet sites of similar properties in your chosen location.

What Cookies do we use?

There are two different types of cookies:

1. Session cookies - these are temporary and are erased when you close your browser at the end of your browsing session. The next time you visit that particular site it will not recognise you and will treat you as a completely new visitor as there is nothing in your browser to let the site know that you have visited before.
2. Persistent cookies - these remain on your hard drive until you erase them or they expire. How long a cookie remains on your browser depends on how long the visited website has programmed the cookie to last. Persistent cookies store your username and unique ID but do not contain any information that personally identifies you, such as a name or address. We use persistent cookies when you log on to our site to stop you having to re-type information

How do I block Cookies?

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

What cookies are on our site?

Below is a table showing the current cookies in use by our website, along with some information about each one.

Further information about cookies is available at these websites:

• www.allaboutcookies.org
• www.youronlinechoices.eu